Privacy Policy
Effective Date: December 2025
1. Introduction
LayerV LLC (“LayerV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
LayerV LLC is a Delaware limited liability company. For privacy inquiries, contact us at privacy@layerv.ai.
2. Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number, organization, and job title when you apply for early access or contact us.
- Identity Provider: Which identity provider your organization uses (e.g., Okta, Azure AD).
- Use Case Information: Description of your intended use of our services.
- Communications: Records of correspondence when you contact us.
Information Collected Automatically
- Log Data: IP address, browser type, pages visited, referring URL, and access times.
- Device Information: Device type, operating system, and browser version.
We do not use tracking cookies, advertising cookies, or third-party analytics services on this website. We collect only server-side logs necessary for security and operational purposes.
3. How We Use Your Information
We use the information we collect to:
- Process your early access application and evaluate fit for our pilot program
- Communicate with you about our services, including scheduling demos and onboarding
- Respond to your inquiries and provide support
- Send product updates and security advisories (you may opt out at any time)
- Maintain security and prevent fraud
- Comply with legal obligations
4. Service Providers & Data Processing
We do not sell your personal information. We share data only with service providers necessary to operate our business:
- Amazon Web Services (AWS): Cloud infrastructure hosting. Data is stored in AWS US regions. AWS maintains SOC 2, ISO 27001, and FedRAMP certifications.
- Email Services: Transactional email delivery for application confirmations and communications.
We may also disclose information:
- When required by law, subpoena, or legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets (with notice to affected users)
5. Data Retention
We retain your personal information according to the following schedule:
- Early Access Applications: 2 years from submission, or until you request deletion
- Customer Data: Duration of the business relationship plus 3 years for legal compliance
- Server Logs: 90 days
- Email Communications: 2 years from last contact
You may request deletion of your data at any time by emailing privacy@layerv.ai.
6. Data Security
We implement technical and organizational security measures including:
- Encryption in transit (TLS 1.2+) and at rest (AES-256)
- Access controls and authentication requirements for personnel
- Regular security assessments
- Incident response procedures
No method of transmission over the internet is 100% secure. If you believe your data has been compromised, contact us immediately at security@layerv.ai.
7. Your Privacy Rights
All Users
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
California Residents (CCPA/CPRA)
If you are a California resident, you additionally have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of your personal information
- Opt out of the sale or sharing of personal information (we do not sell or share your data)
- Non-discrimination for exercising your privacy rights
To exercise your rights, email privacy@layerv.ai. We will respond within 45 days as required by CCPA.
European Users (GDPR)
LayerV LLC is a US-based company. We are not currently established in the EU and do not have a designated EU representative. If you are located in the European Economic Area, please be aware that your data will be transferred to and processed in the United States.
We are committed to implementing appropriate data protection measures as we scale internationally. If you have concerns about your data, please contact us before submitting personal information.
Response Time
We respond to all privacy requests within 30 days. Complex requests may require an additional 30 days, in which case we will notify you.
8. Children's Privacy
Our services are designed for business use and are not directed at individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at privacy@layerv.ai and we will delete it.
9. International Data Transfers
Your information is processed and stored in the United States. By using our services, you consent to the transfer of your data to the US. We use AWS infrastructure with SOC 2 and ISO 27001 certifications to protect data in transit and at rest.
10. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Material changes will be communicated by:
- Posting the updated policy with a new effective date
- Email notification to users who have provided contact information
We encourage you to review this policy periodically.
11. Contact Us
For questions about this privacy policy or to exercise your privacy rights:
LayerV LLC
Email: privacy@layerv.ai
Security Issues: security@layerv.ai
We aim to acknowledge all inquiries within 3 business days and resolve requests within 30 days.