qURL™ Support
This page is for the qURL app. For the website, API, CLI, or Bots, see Contact.
Contact us
Email support@layerv.ai. Never send us a passkey, a link or code from a qURL email, or a private link you do not want us to open.
Private posts
Each private post says who can open it. To ask, follow its steps in the app (or on qurl.link, for a step the app cannot do): depending on the post, you may create a passkey. Opening a post is anonymous to its creator unless its access mode uses your email address: then you confirm the address with a code we email you, and the creator receives it with your request.
Creators
A creator marked “Verified by LayerV” has been checked as described in Section 29.4 of the Terms of Service. That is not an endorsement of what they share. Other creator names are not checked.
Report a post
Tap the more button (…) on a post and choose Report, or email security@layerv.ai with the post link. See the Community Guidelines.
Your data
“Delete my data” (Me > Settings) deletes what the app saved on your phone. When server deletion is available, it first asks you to remove from qURL the access to private posts you requested in the app and the email address you gave for it. If server deletion is unavailable or you choose to delete only the phone data, that access and email address stay with qURL until removed by the creator or LayerV. Where available, creators can request account deletion with “Delete qURL account” in the same place. To delete what LayerV holds about you, email privacy@layerv.ai. An email address you already gave a creator is held by that creator. See Delete your qURL account. Read the Privacy Policy and Terms of Service.